We are a fully licensed taxi group that's been established for almost 40 years - We must be doing something right! :-) We operate strictly within the Regulations set out by Herefordshire Council Licensing. You can read more info on the home page to get a fuller picture of what do.

First off.. ALL TELEPHONE BOOKINGS APART FROM XMAS DAY, BOXING DAY AND NEW YEARS DAY ARE DONE ON TARIFF 1, 24 HOURS A DAY! We work on fixed and variable pricing. Most jobs done within Hereford City are done on the meter, but we do setup accounts for regular customers and can offer discount, or a fixed rate as long as the pick-up/drop-off points are consistent - Our airport prices are all fixed at a very competitive rate. We apply a 'price per mile' reduction on all jobs over 100 miles. We will also do our best to further reduce pricing on longer jobs that do not go over 100 miles - Our staff are always happy to discuss this and will do their best to give 'value for money'.

Our prices are mainly based on meter prices set out by Herefordshire council. We fix sensible prices to and from airports and also give hefty reductions on longer jobs. All prices on the meter are based on milage and time, so the number of passengers in a car makes no difference to the price (There is a small charge for any passengers over 4. i.e booking a bus or 7 seater.)

If you are booking a local job by phone we can usually get a car to you within 10 minutes, however if you are likely to need a car during peak times it is advisable to book earlier - Our dispatch system prioritises certain jobs so if we have plenty of notice and let's say, you need to get to the train station, we can make sure your booking overrides the real-time work. Again, the sooner the better for longer jobs so we can make sure we have a suitable vehicle out for you. Online booking should be done well in advance - we check all bookings online regularly and will endeavour to contact you within 24 hours to confirm.

Enter the details of the journey you wish to make using the quote & book system built into the homepage! This should give you an accurate estimation of the cost and the option to book straight after, if you so choose. PLEASE BE AWARE WHEN BOOKING USING A CREDIT/DEBIT CARD, WE CANNOT ACCEPT PAYMENTS LOWER THAN £5.00.

Of Course! Just call: 01432 354321 - We're here to help! :-).

No! We operate 24 hours a day, 365 days a year - Sometimes you may think we are closed if you are booking via phone as the phones get very busy, but we can assure you that we are open - It's definitely worth holding until we get to you, or you can book using our app and also have the online booker as an option too.

We'd hope that you would try to make contact in some way to make alternative arrangements. We do however check flight statuses frequently so we can adjust the arrival time accordingly.

We will confirm your booking via email, straight away. If for any reason you do not receive confirmation please contact us asap - Generally we don't miss anything, but there is always a first time for everything.

That's a big question! Our track record is excellent as far a time keeping goes... We have had the odd hick up due to human error, but it very rarely happens. During peak times we always try to be honest about delays due to traffic problems, so you can simply decide there and then if you want to wait or not - Something to bare in mind is if we are struggling to get to people because of congestion (Hereford is often gridlocked), are the other companies likely to be in the same position and are they going to tell you that they are? - We believe it's Better that you know!! :-)

We accept all major credit/debit cards. Unfortunately, we can only take cash payments up to £5.00. Anything over we can happily, take payments using Apple pay, Samsung pay, contactless and Chip & Pin. We can also take payments over the phone.

We generally, do not require any advance payment or deposit for local trips. We do however, require payment in full when picking up from airports and we do require a deposit on any pick-ups with a distance greater than 10 miles from Hereford City.

Sorry, but NO! It is an offence in the UK to smoke in any public passenger vehicle.

In the interests of all our customers, drivers and owners we ask you not to consume food in any of our vehicles.

Yes, you can cancel or postpone your booking, see our terms and conditions.