Total and utter letdown. Taxi didn’t show up. My 79 year old father waited 40 minutes on the kerb for the pre-booked taxi to take him to the hospital for an appointment. I explained all of this when I booked it and asked for a call in advance if there were any delays. I heard nothing until the hospital confirmed he didn’t show up. It took months to get that appointment. How can you operate a taxi business like this. Utterly unreliable. Would rate 0 if I could.

Very disappointed booked a taxis and half hr later still hadnt arrived, missed my dads surprise party as late. Never even offered a discount.

I had a query about a bill which was well handled by Shaun in Admin and it turned out I was totally in the wrong. We’ll run and we’ll managed company

We had to wait for 45 minutes a car to pick us up from school. The driver turn up after 30 minutes and in the same second gone without having the chance to even get to the car. Left us there! This is totally unacceptable! I will never again call for their services as is not the first time happening!

What a great organisation, not feeling well I asked the Driver to go to a shop for me - he did, without me, and dropped my shopping off. Can't recommend highly enough, thanks Hi Town Taxis